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Whether you need maintenance, repair, replacement or construction, we want to be your heating and cooling service provider in MOÇAMBIQUE, or anywhere in the surrounding area. For reference, we offer an extensive heating and air conditioning FAQ on this website, including some helpful troubleshooting tips that you may find useful.


The Policy


Pro-Air Lda recognises the seriousness of the HIV/AIDS epidemic and its impact on the work place. The Company supports national efforts to reduce the spread of infection and minimize the impact of the disease.

The purpose of this policy is to ensure a consistent and equitable approach to the prevention of HIV/AIDS among employees and their families, and to the management of the consequences of HIV/AIDS, including the care and support of employees living with HIV/AIDS. The policy has been developed and will be implemented in consultation with employees at all levels. It is in compliance with existing laws on discrimination, working conditions, and safety and health.


Pro-Air Lda does not discriminate or tolerate discrimination against employees or job applicants on any grounds, including HIV status. While Pro-Air Lda recognises that there are circumstances unique to HIV infection, this policy rests on the principle that HIV infection and AIDS should be treated like any other serious condition or illness that may affect employees. It takes into account the fact that employees with HIV may live full and active lives for a number of years. The Company’s commitment to maintaining a safe and healthy work environment for all employees is based on the recognition that HIV is not transmitted by casual contact.

1) Stigma, discrimination and rights

  • Rights of employees who are HIV-positive. HIV-positive employees will be protected against discrimination, victimisation or harassment. Normal company disciplinary and grievance procedures shall apply equally to all employees, as will the provision of information and education about HIV and AIDS.
  • Employment opportunities and termination of employment. No employee should suffer adverse consequences, whether dismissal or denial of appropriate alternative employment opportunities, merely on the basis of HIV infection. [A collective agreement could spell out the grounds for dismissal].
  • Testing. Pro-Air Lda rejects HIV testing as a prerequisite for recruitment, access to training or promotion. However, the company promotes and facilitates access to voluntary confidential testing with counselling (VCT) for all employees.
  • Confidentiality. The Company recognises the sensitive issues that surround HIV/AIDS and undertakes to handle matters in a discreet and private manner. Where an employee with HIV has revealed his or her status to management, the Company will keep the identity of such person confidential. However in line with the Company philosophy on the virus, the employee will be encouraged to be open about his or her HIV status.

2) Awareness-raising and education

  • Appropriate awareness and education programmes will be conducted to inform employees about AIDS and HIV which will enable them to protect themselves and others against infection by HIV. Some of these will include the families of employees and the local community.
  • The company recognises the importance of involving employees and their representatives in the planning and implementation of awareness, education and counselling programmes, especially as peer educators and counsellors.
  • Practical measures to support behaviour change and risk management will include the distribution of condoms.
  • Training shall be arranged for key staff.
  • Reasonable time off will be given for participation in education and training.

3) Care and support for workers and their families

  • The promotion of employees’ well-being. The Company will treat employees who are infected or affected by HIV/AIDS with empathy and care. The Company will provide all reasonable assistance and information regarding the virus and its effect.
  • Work performance and reasonable accommodation. It is the policy of the Company to respond to the changing health status of employees by making reasonable accommodation in the workplace for those infected with HIV. Employees may continue to work as long as they are able to perform their duties safely and in accordance with accepted performance standards. If an employee with AIDS is unable to perform his or her tasks adequately, the management must resolve the problem according to the company’s normal procedure on poor performance/ill health.
  • Benefits. Employees living with HIV/AIDS will be treated no less favourably than staff with any other serious illness/condition in terms of statutory and company benefits, workplace compensation, where appropriate, and other available services.
  • Healthcare Pro-Air Lda will help employees living with HIV/AIDS to find appropriate medical services in the community, as well as counselling services, professional support and self-help groups if required. Reasonable time off will be given for counselling and treatment.
    i) Appropriate support and counselling services will be made available to employees.


  • Pro-Air Lda has appointed a responsible officer for HIV/AIDS to coordinate and implement the HIV/AIDS policy and programme. The responsible officer will report regularly to the management.
  • In order to plan and evaluate its HIV/AIDS policy and programme effectively, Pro-Air Lda will undertake a survey to establish baseline data.
  • This policy, and related information on HIV and AIDS, will be communicated to all Pro-Air Lda employees and the wider public using the full range of communication methods available to the company and its network of contacts.
  • This policy will be reviewed annually and revised as necessary in the light of changing conditions and the findings of surveys/studies conducted.

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